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ShopClock has the wrong time - how to correct it |
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Whenever an employee clocks in or out ShopClock asks the computer it is using as the server what time it is. (the single computer version uses the local computer time). Computers are notoriously bad time keepers so Windows has the ability to sync the computers clock with an atomic clock on the internet once a week. But in some cases, the computers internal clock is so drifty that this is not adequate. In this case you may want use software that will sync your computer with an atomic clock more often.
check out ClockWatch at http://www.beaglesoft.com/index.htm or Atomic Clock Sync v3.0 at http://www.worldtimeserver.com/atomic-clock/ |
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There are several ways:
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You can make the buttons bigger and/or assign a unique password to each employee, or use the optional finger print scanner. |
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If you closed the pay period before you meant to, you can reopen it. Chose an employee for whom the pay period was closed. Click on Examin Closed Pay Periods and then click on the closed pay period. the buttons above the closed time card let you reopen the pay period the chosen (current employee) or for all employees
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Make www.shopclock.com a trusted website, and then Enable Active X For IE 6.x and 7.0 for Windows:
You will see a scroll-down menu with radio buttons. Select the 'Enable' radio button for the following menu choices:
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Multiple locations can be serviced by ShopClock by connecting the locations to a common database via VPN connections. A VPN (Virtual Private Network) connection allows you to securely connect one computer to another through the internet.
Third party companies have made VPN inexpensive and easy to setup and manage. Here are two links to companies offering this service The ShopClock network server is installed at one of the locations, call it the head office. Computers in the remote locations simply access the ShopClock's network server via the VPN connections to the home office. Each location can be defined as a Department. Then the computers at each location can be easily programmed to display only those employees working at that location. |
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ShopClock does not need to be run with Admin Privileges, but the the local database does need to be accessible by the limited user. That is, the limited user must have read/write privileges on the folders containing the local database. The location of the local database varies across versions of windows, but it's location is listed in the "About ShopClock" window. Just click on Help and then on the bottom option "About ShopClock. The location of the local database will be listed on the right hand side of the About ShopClock window. In Windows 7 the local database is usually located in the C:/Program Data/Pacific Rim Software Inc/ShopClock-3 folder. The limited/Standard user must have read and write permission on both the ShopClock-3 folder and the Pacific Rim Software Inc folder. In Windows XP the local database is usually located in the C:/Documents and Settings/All Users/Application Data/Pacific Rim Software Inc/ShopClock-3 folder. The limited/Standard user must have read and write permission on both the ShopClock-3 folder and the Pacific Rim Software Inc folder.
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ShopClock requires Dot Net Framework 2 sp2, 3 sp2, and 3.5 sp1. Occasionally the ShopClock install program does not recongize that these are already installed on MS Server 2008 and repeatedly trys to install them when the are in fact already installed. In this situation, you can use this version of the ShopClock-3 setup program (sc3SetupWithoutRuntimeChecking.exe), which will not check to see if those Dot Net Framework packages are installed. Of course, if these runtime packages are not installed ShopClock will fail to run correctly.
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ShopClock clients will look for and usually find our named instance (SHOPCLOCK_SS) of SQL server when they are first started. If a ShopClock client fails to find the server by itself it will default to the "local database". The Local database (ShopClockDB.sdf), which is a Microsoft Compact SQL database, is copied from the Program Files/ShopClock folder to its working folder when ShopClock first starts. The location of the local database varies by OS version but is listed in the "Help/About" ShopClock window. ShopClock must always have read/write access to this folder. On a Single Computer installation only the local database is used. In the network version the name of server on which SHOPCLOCK_SS resides is saved in the local database. ShopClock itself never writes to any .ini file or to the registry. If ShopClock does not find the network server (or if it finds more than one of them), it will default to using only the local database. If ShopClock client is using the local database, it can be pointed to the network server via opening ShopClock's Admin Window (the password is 1), clicking on the Network Setup Task (#14) and then on the "use network database" button. If it finds only one instance it will attach to that instance and save the name in its local database. If it finds more than one instance it will give you your choice of which to use by listing all of them in its dropdown box. If it doesn't find any instances of the network server it will default to using its local database. In this case you can "Right Click" on the button and select "Edit" from the popup menu. The name of the button will change to "Edit Network Server". After clicking on the "Edit Network Server" button, ShopClock will again search for the server; but this time if it doesn't find one it will remain open and allow you to enter the name of the server (enter it as: "SERVERNAME\SHOPCLOCK_SS", or by IP address as XXX.XXX.XXX.XXX\SHOPCLOCK_SS where XXX.XXX.XXX.XXX is the IP address of the server. Sometimes ShopClock cannot resolve the IP address of the server based on its name (even though it found the name by itself). In this case you can enter the IP address of the server rather than the name of the server (Do Not put double slashes (\\) in front of the IP address. If you use the IP address you must of course insure that it is a static or fixed IP address. When attaching to the server via a VPN connection, the IP address is almost always required. Once ShopClock has attached to a network server it will exit with an error message if it cannot connect to that server when it starts up. This allows non IT gurus a chance to turn the server on, configure the firewalls, or call me without changing the name of the server or it's IP address (which they often cannot remember). If the name of the server did change you can begin the process of pointing it to the server over by starting ShopClock from the run command and adding a Reset argument to the end of the path. For example: C:\Program Files\ShopClock-3\ShopClock.exe" Reset. Note that the Reset argument is outside of the quoted path and begins with a capital "R".
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| ShopClock-3Ds is an advanced version of ShopClock-3 which tracks employees working in multiple departments and or shifts. For more information please call 877-988-8787. | |||
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Beta Versions |
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This section provides access to beta versions of our two time clock products (ShopClock-3 and ShopClock-3ds). These beta versions based on a newer generation of tools than the current ShopClock. They have been developed with the newest version of Microsoft Visual studio (2010), are based on Version 4 of the Dot Net Framework, and use version 4 of Microsoft's Compact SQL Server as their local database. Currently the feature set is identical to that of the production versions of our products, but will be expanded in the future based on these new tools. At present this is a private beta test - the setup programs can not be opened without a password. If you are seriously interested in participating in the beta test, please talk to Jerry at 877-988-8787. |
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For Server 2008 |
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Copyright © 2004-2010 Pacific Rim Software Site Map 1-877-988-8787 |
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