How do I update ShopClock

There are several ways:

• Click onStart/All Programs/ShopClock-3/Check for Updates.  If an update is found a little square icon will appear on the in the system tray on right hand side start bar (over by the clock). Click on the Icon to tell it to download/install the update
• From version 58 on you can also click on the Check or website for updates option of the Help menu on ShopClock’s time clock window. If an update is found a little square icon will appear on the in the system tray on right hand side start bar (over by the clock). Click on the Icon to tell it to download/install the update
• You can also configure it to check for updates in the middle of the night. Click on Start/All Programs/ShopClock-3/Setup Automatic Updates. This puts another little icon in the system tray. When you click on it a wizard walks you through the steps to setup up the automatic update. I you choose to download AND install the updates (that way you won’t be pestered by them during the day).

.

---

Something has damaged the .NET Framework 2.0 on my computer. How can this be fixed?

Detailed Instructions

To resolve this issue, remove Microsoft .NET Framework 2.0 and reinstall it. Select the option for your Windows operating system: Windows XP Uninstall and reinstall Microsoft .Net Framework 2.0: Click the Windows Start button and select Run. Enter control in the Open field and click OK. Double-click Add or Remove Programs. Select Microsoft .NET Framework 2.0 in the list of programs and click Remove. If you are unable to remove .NET using these instructions , download and run the dotnetfx_cleanup_tool utility to remove .NET, download .NET from the links below, and reinstall Microsoft .NET Framework 1.1, 2.0, and 1.1 SP1. Click here to download the dotnetfx_cleanup_tool. Click here to read more about the tool. Download and install Microsoft .Net Framework 2.0 from the Microsoft Web site: 32 bit version: Microsoft .NET Framework 2.0 Service Pack 1 (x86) 64 bit version: Microsoft .NET Framework 2.0 Service Pack 1 (x64) If you are unsure which version to download, refer to "How to determine whether your computer is running a 32-bit version or a 64-bit version of the Windows operating system." If ShopClock still does not start correctly try reinstalling it. Windows Vista. .NET Framework 2.0 is built in to the Windows Vista operating system. Because of this, it cannot be uninstalled from Vista. To repair .NET Framework 2.0, follow the steps below to run the System File Checker tool: Click Start, and then type cmd in the Start Search box. Do not press Enter Right-click cmd.exe in the Programs list in the search results, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue At the command prompt, type the following line and then press ENTER: sfc /scannow After the tool has finished running, double-click the QuickBooks icon. For more information about using the System File Checker, refer to the following Microsoft knowledge base articles: Windows Vista: "How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista."

How do I move my data to a new server?

1. Download and install ShopClock on the new server.
2. Start ShopClock and from the Network Setup task on the Admin Window download and install another ShopClock network server.
3. Backup the data on the old server to somewhere that that it can be accessed by the new server (Perhaps a USB Flash drive).
4. Restore the data to the new server.
5. On each client start shopclock and in the “Network Setup” task of the Admin Window click on “Use Network Server Button” ShopClock will report that there are two network servers. Choose the new one. Repeat this step for each existing ShopClock Client on the network.
6. Finally, Uninstall the Old ShopClock server. (DO THIS LAST)

---

An employee has left. How do I take him/her off the time clock – but still save his/her data for the reports?
Simply change the employee from Active to Inactive in the Add/Edit Employee task of the Admin Window.. The employee will no longer be able to punch in or out , but all of the employees data will still be included in the reports.

---

Employees keep clicking on someone elses name when clocking in (usually the name above their own).
You can make the buttons bigger and/or assign a unique password to each employee

---

What is the correct order to do things when Processing the the Pay Perod.

Start at the top of the Pay Period Processing window and work your way down to the bottom.

1. Select the date when the pay period ends
2. Print the report (if necessary edit time cards and print it again)
3. Export the data (now that everything has been corrected in the previous step)
4. Close the Pay Period. Closing the Pay Period clears the data off of the time cards so that they can start accumulating data for the next pay period.

If you closed the pay period before you meant to, there are several things you can do.

• Restore from the backup that was automatically made when you closed the Pay Period. Don't do this if employees have already clocked in/out since you closed the pay period.
• Examine the Closed pay period (select the employee first) you can edit and reprint the time card as needed.
• Use the management reports, Pay Period History to reprint the summary for that pay period (use the Group by Pay Period Option and select a date range that includes the date the pay period was closed.